Introduction
Pua Mohala LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website or purchase MemoMatrix, how we use it, and the choices you have. By using this website, you agree to the practices described in this policy.
Information We Collect
Information you provide to us: when you place an order or contact us, we may collect your name, email address, phone number, shipping and billing address, and any details you include in your message.
Payment information: payments are processed by our authorized retailer, BuyGoods. Your full card details are entered directly on their secure checkout and are not stored by us.
Information collected automatically: when you visit the website, we and our partners may collect your IP address, browser and device type, pages viewed, time spent on the page, video viewing activity, referring website, and advertising click identifiers (such as those added to links from Google ads).
Cookies & Tracking Technologies
We use cookies, pixels and similar technologies to operate the website, remember your preferences, measure the performance of our advertising and understand how visitors use the page. These may include tools provided by advertising and analytics partners such as Google, as well as click-tracking and video-analytics services.
You can block or delete cookies in your browser settings. You can also manage personalized Google ads at adssettings.google.com. Some parts of the website may not work properly if cookies are disabled.
How We Use Your Information
- To process, ship and support your orders;
- To send order confirmations, shipping updates and replies to your requests;
- To handle refunds under our money-back guarantee;
- To measure and improve our website, content and advertising;
- To prevent fraud and protect the security of our website and customers;
- To comply with legal obligations.
How We Share Information
We do not sell your personal information for money. We share information only with service providers that help us run our business, such as our payment processor and retailer (BuyGoods), fulfillment and shipping carriers, email and customer-support tools, and advertising and analytics partners. These providers may use your information only to perform services for us or as described in their own privacy policies. We may also disclose information when required by law or to protect our rights.
Data Retention & Security
We keep personal information only as long as needed for the purposes described above, including legal, accounting and reporting requirements. We use reasonable administrative, technical and physical safeguards to protect your information, but no method of transmission over the internet is 100% secure.
Your Privacy Rights
Depending on where you live (for example, California and other U.S. states with privacy laws), you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain uses such as targeted advertising. To make a request, contact us using the details below. We will not discriminate against you for exercising your rights.
You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in the email.
Children's Privacy
This website and our products are intended for adults 18 years of age or older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
Third-Party Links
Our website may contain links to third-party websites, including scientific references and our checkout partner. We are not responsible for the privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it was last revised.
Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us: